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Social Media Strategy

Build a powerful social media presence that connects with El Paso customers, drives engagement, and grows your business. Learn platform-specific strategies and local best practices.

Platform Selection Guide

Facebook

Local community engagement, events, older demographics

Posting Frequency:1-2 times daily
Demographics:Ages 25-65+, broad El Paso audience

Key Features:

Business Pages with reviews and ratings
Facebook Groups for community building
Events promotion for El Paso happenings
Facebook Marketplace for local sales
Targeted ads to El Paso residents
Live video for real-time engagement

Instagram

Visual storytelling, younger audiences, lifestyle brands

Posting Frequency:1 post + 3-5 stories daily
Demographics:Ages 18-44, visual-focused audience

Key Features:

Photo and video posts showcasing products
Stories for behind-the-scenes content
Reels for short-form video content
Shopping features for e-commerce
Location tags for El Paso visibility
Hashtags for local discovery

LinkedIn

B2B networking, professional services, recruiting

Posting Frequency:3-5 times weekly
Demographics:Professionals, B2B decision-makers

Key Features:

Company Page for business updates
Professional networking in El Paso
Thought leadership articles
Job postings and recruiting
Industry news and insights
Employee advocacy programs

TikTok

Viral content, Gen Z audience, entertainment

Posting Frequency:1-3 times daily
Demographics:Ages 16-34, entertainment-focused

Key Features:

Short-form video content (15-60 seconds)
Trending sounds and challenges
Behind-the-scenes and authentic content
Local El Paso trends and culture
Influencer collaborations
TikTok Shop for product sales

X (Twitter)

Real-time updates, customer service, news

Posting Frequency:3-10 times daily
Demographics:Ages 25-49, news-focused audience

Key Features:

Quick updates and announcements
Customer service responses
Local El Paso news and events
Hashtag campaigns
Polls and engagement
Thread storytelling

YouTube

Long-form video, tutorials, product demos

Posting Frequency:1-2 times weekly
Demographics:All ages, educational content seekers

Key Features:

Educational content and tutorials
Product demonstrations
Customer testimonials
Behind-the-scenes videos
SEO benefits for search
YouTube Shorts for quick content

Content Types That Work

Educational Content

How-to guides, tips, industry insights

High shares, saves

Behind-the-Scenes

Team introductions, process videos, day-in-the-life

Builds trust, humanizes brand

User-Generated Content

Customer photos, reviews, testimonials

High authenticity, social proof

Promotional Content

Sales, new products, special offers

Drives conversions

Community Content

Local events, El Paso culture, community involvement

Local connection, loyalty

Interactive Content

Polls, quizzes, Q&A sessions, contests

High engagement, fun

El Paso Social Media Best Practices

Embrace Bilingual Content

Create posts in both English and Spanish to reach the full El Paso/Juárez market. Use code-switching naturally.

Highlight Local Landmarks

Feature recognizable El Paso locations like Franklin Mountains, UTEP, Downtown, to build local connection.

Engage with Local Hashtags

Use #ElPaso, #915, #ElPasoTX, #ElPasoStrong, #ElPasoProud to increase local visibility.

Partner with Local Influencers

Collaborate with El Paso micro-influencers who have engaged local followings.

Celebrate Local Events

Post about Sun Bowl, UTEP games, Chalk the Block, Dia de los Muertos, and other El Paso events.

Support Military Community

Acknowledge Fort Bliss and military families with special content and offers.

Weekly Content Calendar Template

Monday
Motivational/Inspirational
Monday motivation quote, success story
Tuesday
Educational/Tips
Tutorial, how-to guide, industry tip
Wednesday
Behind-the-Scenes
Team spotlight, process video
Thursday
Throwback/Story
Company history, customer story
Friday
Fun/Interactive
Poll, quiz, weekend plans
Saturday
Community/Local
El Paso events, local spotlight
Sunday
User-Generated Content
Customer photos, testimonials

Pro Tip: Adjust this template based on your audience engagement data. Track which days and content types perform best, then optimize your calendar accordingly.

Social Media Success Checklist

Define clear goals (awareness, engagement, sales)
Choose 2-3 platforms to focus on initially
Create a consistent posting schedule
Develop a content calendar 2-4 weeks ahead
Use high-quality images and videos
Write compelling captions with clear CTAs
Engage with comments and messages promptly
Use relevant hashtags (mix of popular and niche)
Track analytics and adjust strategy monthly
Collaborate with local El Paso businesses
Run occasional paid ads to boost reach
Stay authentic and true to your brand voice

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